Frequently Asked Questions

Everything you need to know about your Dryeye Rescue orders.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I track my shipment?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Dryeye Rescue apparel?

To ensure the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low heat. Specific care instructions can be found on the inner label of each product.